{"id":16242,"date":"2025-12-09T11:19:54","date_gmt":"2025-12-09T09:19:54","guid":{"rendered":"https:\/\/www.servosis.com\/?post_type=preguntas-frecuentes&p=16242"},"modified":"2025-12-09T12:48:58","modified_gmt":"2025-12-09T10:48:58","slug":"contacto","status":"publish","type":"preguntas-frecuentes","link":"https:\/\/www.servosis.com\/en\/preguntas-frecuentes\/contacto\/","title":{"rendered":"Frequently Asked Questions Contact"},"content":{"rendered":"
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Frequently Asked Questions Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact Servosis?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can do it from the<\/span> contact form<\/span><\/a>, by phone to <\/span>+34 91 691 68 61<\/b>, or by visiting the headquarters in <\/span>Calle Fuentevieja 8-10, 28320 Pinto (Madrid, Spain)<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Indicates your <\/span>Name, company, phone number, email address, and reason for the inquiry<\/b>. The more information you provide, the more accurate the technical team\u2019s response will be.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does Servosis take to respond to a request?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The team reviews the inquiries received through the form and <\/span>respond as soon as possible<\/b>, usually within a period of <\/span>less than 24 working hours<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. You can order <\/span>Customized budgets<\/b> for machines, calibration services, maintenance or updating of equipment from the same web form.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The headquarters are in <\/span>C\/ Fuentevieja 8-10, 28320 Pinto (Madrid)<\/b>. You can check how to get there directly here.<\/span> Integrated Google map.<\/span><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The hours of operation are <\/span>Monday to <\/b>Thursday<\/b> from 8am to 17:30h and on Fridays from 7am to 3pm<\/b>. If you contact us outside of that time, your request will be processed the next business day.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, visits can be arranged in advance through <\/span>by form or by phone<\/span><\/a> to coordinate attention with technical or commercial staff.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Servosis offer direct technical support from this page?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. The <\/span>contact form<\/span><\/a> allows <\/span>send inquiries to the technical service<\/b>, For both incidents and inspections or calibrations.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If you need to send drawings, schematics, or specifications, please indicate this in the message in the form and the team will provide you with one. <\/span>Direct mail for file exchange<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Immediate assistance is recommended <\/span>call directly to +34 91 691 68 61<\/b>, where a technician will handle your case or refer the issue.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer customer service for international clients?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Servosis can provide consultations in <\/span>Spanish and English<\/b>, For both orders and technical support or quotes.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if the form is not submitted correctly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Verify that you have completed the mandatory fields and checked the acceptance box. <\/span>Privacy Policy<\/b>. If the problem persists, you can call directly.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I consult the Privacy Policy and the Terms?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

La<\/span> Privacy policy <\/span><\/a>and the legal notice are available at the bottom of the page of the Servosis website. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I contact a specific department?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Through the form you can indicate whether the query is directed to <\/span>commercial, technical support or administration<\/b>, To speed up the response.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know if my message was sent correctly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

After completing the form and checking \u201cI am not a robot\u201d, click on <\/span>Send to<\/b>. If no error appears, the message is sent correctly and you will receive a response shortly.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false},"categories":[],"class_list":["post-16242","preguntas-frecuentes","type-preguntas-frecuentes","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/preguntas-frecuentes"}],"about":[{"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/types\/preguntas-frecuentes"}],"version-history":[{"count":4,"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242\/revisions"}],"predecessor-version":[{"id":16268,"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242\/revisions\/16268"}],"wp:attachment":[{"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/media?parent=16242"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servosis.com\/en\/wp-json\/wp\/v2\/categories?post=16242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}