{"id":16242,"date":"2025-12-09T11:19:54","date_gmt":"2025-12-09T09:19:54","guid":{"rendered":"https:\/\/www.servosis.com\/?post_type=preguntas-frecuentes&p=16242"},"modified":"2025-12-09T12:48:58","modified_gmt":"2025-12-09T10:48:58","slug":"contacto","status":"publish","type":"preguntas-frecuentes","link":"https:\/\/www.servosis.com\/pt\/preguntas-frecuentes\/contacto\/","title":{"rendered":"Perguntas Frequentes Contato"},"content":{"rendered":"
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Perguntas Frequentes Contato<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo posso entrar em contato com a Servosis?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Voc\u00ea pode fazer isso a partir do<\/span> formul\u00e1rio de contato<\/span><\/a>, por telefone ao <\/span>+34 91 691 68 61<\/b>, ou visitando a sede em <\/span>Calle Fuentevieja 8-10, 28320 Pinto (Madrid, Espanha)<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQue informa\u00e7\u00f5es devo incluir no formul\u00e1rio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Indica o seu <\/span>nome, empresa, telefone, e-mail e motivo da consulta<\/b>. Quanto mais informa\u00e7\u00f5es voc\u00ea fornecer, mais precisa ser\u00e1 a resposta do time t\u00e9cnico.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuanto tempo leva o Servosis a responder a um pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A equipe verifica as consultas recebidas atrav\u00e9s do formul\u00e1rio e <\/span>responda o mais r\u00e1pido poss\u00edvel<\/b>, Normalmente, dentro de um prazo de <\/span>Menos de 24 horas \u00fateis<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso solicitar um or\u00e7amento t\u00e9cnico atrav\u00e9s do formul\u00e1rio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. Voc\u00ea pode pedir <\/span>or\u00e7amentos personalizados<\/b> para m\u00e1quinas, servi\u00e7os de calibra\u00e7\u00e3o, manuten\u00e7\u00e3o ou atualiza\u00e7\u00e3o de equipamentos a partir do mesmo formul\u00e1rio web.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOnde fica o Servosis?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A sede fica em <\/span>C\/ Fuentevieja 8-10, 28320 Pinto (Madrid)<\/b>. Voc\u00ea pode consultar como chegar diretamente no<\/span> Mapa do Google integrado.<\/span><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQual \u00e9 o hor\u00e1rio de atendimento?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O hor\u00e1rio de atendimento \u00e9 <\/span>de segunda-feira a <\/b>quinta-feira<\/b> de 8h \u00e0s 17:30h e sexta-feira de 7h \u00e0s 15h<\/b>. Se voc\u00ea entrar em contato fora desse hor\u00e1rio, sua solicita\u00e7\u00e3o ser\u00e1 atendida no dia \u00fatil seguinte.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso visitar as instala\u00e7\u00f5es da Servosis?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim, as visitas podem ser agendadas previamente atrav\u00e9s do <\/span>formul\u00e1rio ou por telefone<\/span><\/a> para coordenar a aten\u00e7\u00e3o com o pessoal t\u00e9cnico ou comercial.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tA Servosis oferece assist\u00eancia t\u00e9cnica direta a partir desta p\u00e1gina?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. O <\/span>formul\u00e1rio de contato<\/span><\/a> permite <\/span>enviar consultas ao servi\u00e7o t\u00e9cnico<\/b>, Para incidentes e para revis\u00f5es ou calibragens.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso anexar documenta\u00e7\u00e3o t\u00e9cnica ao meu pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Se voc\u00ea precisar enviar desenhos, fichas ou especifica\u00e7\u00f5es, mencione isso no campo de mensagem do formul\u00e1rio e a equipe facilitar\u00e1 a entrega. <\/span>Correio direto para o compartilhamento de arquivos<\/b>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO que fa\u00e7o se precisar de suporte urgente?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Recomenda-se assist\u00eancia imediata. <\/span>Ligue diretamente para o +34 91 691 68 61<\/b>, onde um t\u00e9cnico atender\u00e1 seu caso ou encaminhar\u00e1 a solicita\u00e7\u00e3o.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOferecem atendimento para clientes internacionais?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. O Servosis pode atender consultas em <\/span>espanhol e ingl\u00eas<\/b>, Para pedidos, suporte t\u00e9cnico ou cota\u00e7\u00f5es.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO que devo fazer se o formul\u00e1rio n\u00e3o for enviado corretamente?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Verifique se voc\u00ea completou os campos obrigat\u00f3rios e marcou a caixa de aceita\u00e7\u00e3o da pol\u00edtica. <\/span>Pol\u00edtica de privacidade<\/b>. Se o problema persistir, voc\u00ea pode ligar diretamente.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOnde posso consultar a Pol\u00edtica de Privacidade e as Condi\u00e7\u00f5es?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O<\/span> Pol\u00edtica de privacidade <\/span><\/a>e o aviso legal est\u00e3o dispon\u00edveis no rodap\u00e9 do site da Servosis. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso entrar em contato com um departamento espec\u00edfico?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. Atrav\u00e9s do formul\u00e1rio, voc\u00ea pode indicar se a consulta \u00e9 direcionada a <\/span>Comercial, suporte t\u00e9cnico ou administra\u00e7\u00e3o<\/b>, Para agilizar a resposta.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo saber se meu mensagem foi enviada corretamente?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ap\u00f3s completar o formul\u00e1rio e marcar \u201cN\u00e3o sou um rob\u00f4\u201d, clique em <\/span>Enviar<\/b>. Se n\u00e3o aparecer nenhum erro, a mensagem ser\u00e1 enviada corretamente e voc\u00ea receber\u00e1 uma resposta em breve.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false},"categories":[],"class_list":["post-16242","preguntas-frecuentes","type-preguntas-frecuentes","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/preguntas-frecuentes"}],"about":[{"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/types\/preguntas-frecuentes"}],"version-history":[{"count":4,"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242\/revisions"}],"predecessor-version":[{"id":16268,"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/preguntas-frecuentes\/16242\/revisions\/16268"}],"wp:attachment":[{"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/media?parent=16242"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servosis.com\/pt\/wp-json\/wp\/v2\/categories?post=16242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}